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NTU Home Survey created with Autoform Managed by Kristan Hopkins Burke Andy Sutton School of Social Sciences Contact us

Work-stress, personality and coping This survey was created by Katie, a final year undergraduate student at NTU. I am a 3rd year Psychology student at Nottingham Trent University. I am currently carrying out a final year project into personality, coping and work-related stress. Most people have been affected by stress at one time or another; I am interested in the different ways in which people deal with stress at work. Please continue with this survey only if you are at least 18 years of age, and you are currently employed by an organisation on a full-time or part-time basis. The study will require you to complete a series of short, self-report questionnaires. Each questionnaire will have clear instructions which will explain what you will need to do. Please read these instructions carefully and take as long as you need for each part. The study will take on average around 15-20 minutes. Please try to fill in the questionnaire as fully as possible; you have the right however not to answer any questions that you find offensive or intrusive. At the start of the survey you will be asked to provide a unique identifier (e.g. your pets name), you will not be asked for your name at any point in the questionnaire, so the write up of this investigation will remain fully confidential. Participation in this study is entirely voluntary, and you have the right to withdraw from this study at any time, during or after completion of the questionnaire. No data will be stored until you select 'finished' at the bottom of the survey. If you decide that you wish to withdraw part-way through the survey, just close the browser and no data will have been stored. If you wish to withdraw your data after you have submitted the questionnaire, please make a note of your unique identitifier and email me stating that you wish to withdraw your data. No further analysis will then be carried out on your data. All data will be destroyed on completion of the study. If you have any further questions regarding this study you can contact me at the following email address; N0021159@ntu.ac.uk, or my supervisor; Glenn.Williams@ntu.ac.uk. By continuing you are confirming that you: • Have read, and fully understood the above • Agree to voluntarily take part in the investigation • Are at least 18 years of age • Are currently employed Please tick 'Yes' to confirm this or, if you wish to withdraw at this stage, please close the Browser. Yes         No answer No Please enter your Unique Identifier Thank you. Section A. General Information about you and your work. Please enter your age Please select your sex Male         No answer Female Please enter your country of residence Please select United Kingdom Afghanistan Albania Algeria American Samoa Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belgium Belize Belarus Benin Bermuda Bhutan Bolivia Botswana Brazil Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile Christmas Island Colombia Comoros Congo Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Estonia Ethiopia Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macau Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Monaco Mongolia Montserrat Morocco Mozambique Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda San Marino Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Helena St. Pierre and Miquelon Sudan Suriname Swaziland Sweden Switzerland Tajikistan Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Kingdom United States Uruguay Uzbekistan Venezuela Yugoslavia Zaire Zambia Zimbabwe Please select your ethnic origin Please select White Black Caribbean Black African Black other Indian Pakistani Bangladeshi Chinese Asian other Mixed parentage Other Information refused Please select your marital status Please select Single Married Cohabiting Separated Divorced Widowed Information refused Please select your employment status: No answer Full time Part time Please enter your occupation Please enter the number of hours you work per week: How long have you been working for your current organisation? How satisfied are you with your current job? Extremely satisfied Extremely dissatisfied No answer How satisfied are you with the organisation you work for? Extremely satisfied Extremely dissatisfied No answer Section B. This questionnaire asks you to indicate what you generally do and feel when you experience stressful events. Obviously, different events bring out somewhat different responses, but think about what you usually do when you are under a lot of stress. Then respond to each of the following items by choosing one number for each, using the response choices listed just below: 1= I usually don’t do this at all. 2= I usually do this a little bit. 3= I usually do this a medium amount. 4= I usually do this a lot. Please try to respond to each item separately in your mind from each other item. Choose your answers thoughtfully, and make your answers as true FOR YOU as you can. Please answer every item. There are no ‘right’ or ‘wrong’ answers, so please indicate what YOU usually do when YOU experience a stressful event. 1. I try to get advice from someone about what to do. No answer 1 2 3 4 2. I talk to someone to find out more about the situation. No answer 1 2 3 4 3. I talk to someone who could do something concrete about the problem. No answer 1 2 3 4 4. I ask people who have had similar experiences what they did. No answer 1 2 3 4 5. I discuss my feelings with someone. No answer 1 2 3 4 6. I try to get emotional support from friends and relatives. No answer 1 2 3 4 7. I get sympathy and understanding from someone. No answer 1 2 3 4 8. I talk to someone about how I feel. No answer 1 2 3 4 Section C. This scale consists of a number of words that describe different feelings and emotions. Read each item and then select the appropriate answer. Indicate to what extent you have felt this way during the past week. Use the following scale to record your answers: 1= very slightly or not at all. 2= a little. 3= moderately. 4= quite a bit. 5= extremely. Interested No answer 1 2 3 4 5 Distressed No answer 1 2 3 4 5 Excited No answer 1 2 3 4 5 Upset No answer 1 2 3 4 5 Strong No answer 1 2 3 4 5 Guilty No answer 1 2 3 4 5 Scared No answer 1 2 3 4 5 Hostile No answer 1 2 3 4 5 Enthusiastic No answer 1 2 3 4 5 Proud No answer 1 2 3 4 5 Irritable No answer 1 2 3 4 5 Alert No answer 1 2 3 4 5 Ashamed No answer 1 2 3 4 5 Inspired No answer 1 2 3 4 5 Nervous No answer 1 2 3 4 5 Determined No answer 1 2 3 4 5 Attentive No answer 1 2 3 4 5 Jittery No answer 1 2 3 4 5 Active No answer 1 2 3 4 5 Afraid No answer 1 2 3 4 5 Section D. Please answer each question by selecting the number that best describes your current views and life situation. Use the following scale to record your answers: 0= Not at all true. 1= Somewhat true. 2= True. 3= Very True. 1. By working hard, you can always achieve your goal. No answer 0 1 2 3 2. I don’t like to make changes in my everyday schedule No answer 0 1 2 3 3. I really look forward to my work No answer 0 1 2 3 4. I am not equipped to handle the unexpected problems of life No answer 0 1 2 3 5. Most of what happens in life is just meant to be No answer 0 1 2 3 6. When I make plans, I’m certain I can make them work No answer 0 1 2 3 7. No matter how hard I try, my efforts usually accomplish little No answer 0 1 2 3 8. I like a lot of variety in my work No answer 0 1 2 3 9. Most of the time, people listen carefully to what I have to say No answer 0 1 2 3 10. Thinking of yourself as a free person just leads to frustration No answer 0 1 2 3 11. Trying your best at what you do usually pays off in the end No answer 0 1 2 3 12. My mistakes are usually very difficult to correct No answer 0 1 2 3 13. It bothers me when my daily routine gets interrupted No answer 0 1 2 3 14. I often wake up eager to take up life wherever it left off No answer 0 1 2 3 15. Lots of times, I really don’t know my own mind No answer 0 1 2 3 16. Changes in routine provoke me to learn No answer 0 1 2 3 17. Most days, life is really interesting and exciting for me No answer 0 1 2 3 18. It's hard to imagine anyone getting excited about working No answer 0 1 2 3 Section E. Please consider the following statements and select the appropriate answer. Part I. Traits and qualities which describe you: 1. being hard-driving and competitive: No answer Very well Fairly well Somewhat Not at all 2. usually pressed for time: No answer Very well Fairly well Somewhat Not at all 3. being busy or dominating: No answer Very well Fairly well Somewhat Not at all 4. having a strong need to excel in most things: No answer Very well Fairly well Somewhat Not at all 5. eating too quickly: No answer Very well Fairly well Somewhat Not at all Part II. At the end of an average day at work do you feel: 6. often very pressed for time? Yes         No answer No 7. that work stayed with you so you were thinking about it after work hours? Yes         No answer No 8. that work often stretched you to the very limits of your energy and capacity? Yes         No answer No 9. often uncertain, uncomfortable, or dissatisfied with how well you were doing? Yes         No answer No Part III. 10. Do you get upset when you have to wait for anything? Yes         No answer No Section F. The final part of the survey consists of 30 statements that describe work-related events. You will be asked to rate both the amount of stress associated with each event (part I), and then, the number of times within the last 6 months that you have experienced each event (part II). The first event, ASSIGNMENT OF DISAGREEABLE DUTIES (e.g. being given an unpleasant job that you don’t want to do), has been given a rating of “5” and will be used as the STANDARD for evaluating the other events in the survey. Your task is to compare each event with the standard, and then assign a number “1” to “9” to indicate if you judge the event to be more or less stressful than being assigned disagreeable duties. For those events that you feel are more stressful than the standard, select a number proportionately larger than “5”. If you feel an event is less stressful than the standard, select a number proportionately lower than “5”. For events judged to produce approximately the same amount of stress as the standard ASSIGNMENT OF DISAGREEABLE DUTIES, select the number “5”. Use the following scale to record your answers: 1= Low stress. 5= Moderate stress. 9= High Stress. 1. ASSIGNMENT OF DISAGREEABLE DUTIES (given a standard rating of '5') 2. Working overtime Please select 1 2 3 4 5 6 7 8 9 3. Lack of opportunity for advancement Please select 1 2 3 4 5 6 7 8 9 4. Assignment of new or unfamiliar duties Please select 1 2 3 4 5 6 7 8 9 5. Fellow workers not doing their job Please select 1 2 3 4 5 6 7 8 9 6. Inadequate support by supervisor Please select 1 2 3 4 5 6 7 8 9 7. Dealing with crisis situation Please select 1 2 3 4 5 6 7 8 9 8. Lack of recognition for good work Please select 1 2 3 4 5 6 7 8 9 9. Performing tasks not in job description Please select 1 2 3 4 5 6 7 8 9 10. Inadequate or poor quality equipment Please select 1 2 3 4 5 6 7 8 9 11. Assignment of increased responsibility Please select 1 2 3 4 5 6 7 8 9 12. Periods of inactivity Please select 1 2 3 4 5 6 7 8 9 13. Difficulty getting along with supervisor Please select 1 2 3 4 5 6 7 8 9 14. Experiencing negative attitudes toward the organisation Please select 1 2 3 4 5 6 7 8 9 15. Insufficient personnel to adequately handle an assignment Please select 1 2 3 4 5 6 7 8 9 16. Making critical on-the-spot decisions Please select 1 2 3 4 5 6 7 8 9 17. Personal insult from customer/consumer/colleague Please select 1 2 3 4 5 6 7 8 9 18. Lack of participation in policy-making decisions Please select 1 2 3 4 5 6 7 8 9 19. Inadequate salary Please select 1 2 3 4 5 6 7 8 9 20. Competition for advancement Please select 1 2 3 4 5 6 7 8 9 21. Poor or inadequate supervision Please select 1 2 3 4 5 6 7 8 9 22. Noisy work area Please select 1 2 3 4 5 6 7 8 9 23. Frequent interruptions Please select 1 2 3 4 5 6 7 8 9 24. Frequent changes from boring to demanding activities Please select 1 2 3 4 5 6 7 8 9 25. Excessive paperwork Please select 1 2 3 4 5 6 7 8 9 26. Meeting deadlines Please select 1 2 3 4 5 6 7 8 9 27. Insufficient personal time (for example, coffee breaks, lunch) Please select 1 2 3 4 5 6 7 8 9 28. Covering work for another employee Please select 1 2 3 4 5 6 7 8 9 29. Poorly motivated co-workers Please select 1 2 3 4 5 6 7 8 9 30. Conflicts with other departments Please select 1 2 3 4 5 6 7 8 9 Part II: Instructions: For each of the job related events listed in Part I, please indicate the approximate number of days during the past 6 months on which you have personally experienced this event. Do this by selecting a number from “0” to “9+” for each event. Select “0” if the event did not occur during the past 6 months; select the number “9+” for each event that you experienced personally on 9 or more days during the past 6 months. 1. Assignment of disagreeable duties Please select 0 1 2 3 4 5 6 7 8 9+ 2. Working overtime Please select 0 1 2 3 4 5 6 7 8 9+ 3. Lack of opportunity for advancement Please select 0 1 2 3 4 5 6 7 8 9+ 4. Assignment of new or unfamiliar duties Please select 0 1 2 3 4 5 6 7 8 9+ 5. Fellow workers not doing their job Please select 0 1 2 3 4 5 6 7 8 9+ 6. Inadequate support by supervisor Please select 0 1 2 3 4 5 6 7 8 9+ 7. Dealing with crisis situation Please select 0 1 2 3 4 5 6 7 8 9+ 8. Lack of recognition for good work Please select 0 1 2 3 4 5 6 7 8 9+ 9. Performing tasks not in job description Please select 0 1 2 3 4 5 6 7 8 9+ 10. Inadequate or poor quality equipment Please select 0 1 2 3 4 5 6 7 8 9+ 11. Assignment of increased responsibility Please select 0 1 2 3 4 5 6 7 8 9+ 12. Periods of inactivity Please select 0 1 2 3 4 5 6 7 8 9+ 13. Difficulty getting along with supervisor Please select 0 1 2 3 4 5 6 7 8 9+ 14. Experiencing negative attitudes toward the organisation Please select 0 1 2 3 4 5 6 7 8 9+ 15. Insufficient personnel to adequately handle an assignment Please select 0 1 2 3 4 5 6 7 8 9+ 16. Making critical on-the-spot decisions Please select 0 1 2 3 4 5 6 7 8 9+ 17. Personal insult from customer/consumer/colleague Please select 0 1 2 3 4 5 6 7 8 9+ 18. Lack of participation in policy-making decisions Please select 0 1 2 3 4 5 6 7 8 9+ 19. Inadequate salary Please select 0 1 2 3 4 5 6 7 8 9+ 20. Competition for advancement Please select 0 1 2 3 4 5 6 7 8 9+ 21. Poor or inadequate supervision Please select 0 1 2 3 4 5 6 7 8 9+ 22. Noisy work area Please select 0 1 2 3 4 5 6 7 8 9+ 23. Frequent interruptions Please select 0 1 2 3 4 5 6 7 8 9+ 24. Frequent changes from boring to demanding activities Please select 0 1 2 3 4 5 6 7 8 9+ 25. Excessive paperwork Please select 0 1 2 3 4 5 6 7 8 9+ 26. Meeting deadlines Please select 0 1 2 3 4 5 6 7 8 9+ 27. Insufficient personal time (for example, coffee breaks, lunch) Please select 0 1 2 3 4 5 6 7 8 9+ 28. Covering work for another employee Please select 0 1 2 3 4 5 6 7 8 9+ 29. Poorly motivated co-workers Please select 0 1 2 3 4 5 6 7 8 9+ 30. Conflicts with other departments Please select 0 1 2 3 4 5 6 7 8 9+ Thank you for your participation and time. If you need further information about coping with stress, please see the following web links: NHS: http://www.nhsdirect.nhs.uk/index.aspx and follow the links to stress. ISMA: http://www.isma.org.uk Counselling Directory: http://www.counselling-directory.org.uk HSE: http://www.hse.gov.uk/stress/index.htm If you have any questions concerning the investigation itself or would like to discuss any queries you have feel free to contact myself (N0021159@ntu.ac.uk)or my supervisor (Glenn: glenn.williams@ntu.ac.uk glenn.williams@ntu.ac.uk). Top of Page This survey was created on Wednesday, February 20, 2008 - 01:45 pm